Delivery Information

At our new florist and interior design shop in Toukley Central Coast, New South Wales, we strive to provide exceptional customer service, including timely and reliable delivery of our beautiful products.

Here is some important information regarding our delivery services:

1. Delivery Availability

We offer delivery services within Toukley and the surrounding suburbs for a standard fee of $15. However, please note that our delivery range may be subject to change based on operational constraints.

2. Delivery Times

We understand the importance of timely delivery and aim to ensure your order reaches its destination at the requested time. Our standard delivery times are between 10:00 am and 4:00 pm, Tuesday to Friday. Please note that delivery on specific days or outside these hours may be available upon request, subject to availability and additional charges.

3. Same-Day Delivery

We offer same-day delivery for orders placed before 12:00 pm, Tuesday to Saturday orders placed after this time, we may still accommodate same-day delivery depending on our delivery schedule. We recommend contacting us directly to check the availability.

4. Delivery Charges

Delivery fees may vary depending on the delivery location and the size of the order. Our team will provide you with accurate delivery charges at the time of order confirmation.

5. Delivery Confirmation

To provide you with peace of mind, we will send you a delivery confirmation email or SMS once your order has been dispatched. This communication will include pertinent details like the recipient's name, delivery address, and any special delivery instructions provided.

6. Delivery Policy

Our delivery personnel will strive to ensure the safe and secure arrival of your order. However, in cases where the recipient is not available at the delivery address, we may attempt to leave the order with a neighbour, front desk, or a secure location. If this is not possible, we will contact you to arrange an alternative delivery time or address. Please note that additional charges may apply for re-delivery attempts.

7. Delivery for Special Occasions

With our florist and interior design shop, you can celebrate special occasions like birthdays, anniversaries, and weddings with our delivery services. Whether it's a surprise delivery or a scheduled arrangement, we will work closely with you to ensure a seamless and memorable experience.

For more detailed information or any specific delivery enquiries, please feel free to contact our friendly customer service team. We are here to make your delivery experience as smooth and delightful as possible